topic Re: Base station offline (Model: VMB4000) in Arlo Pro 3

Base station offline (Model: VMB4000)

jdt3260 — Wed, 22 Mar 2023 01:28:41 GMT

My base station went offline today had I can’t get it back online. All three lights are green, I have change the internet cable and rebooted the base station. I have removed the base from the app and readded it and still offline. I reset the base station to factory and removed it from the app again. I was able to readd it but it still show off line with green lights. Any suggestion would be appreciated.

Thanks

Re: Base station offline (Model: VMB4000)

jguerdat — Wed, 22 Mar 2023 14:42:22 GMT

Should be fixed - is it?

Re: Base station offline (Model: VMB4000)

jdt3260 — Wed, 22 Mar 2023 15:19:37 GMT

No it still showing offline

Re: Base station offline (Model: VMB4000)

jguerdat — Wed, 22 Mar 2023 15:36:08 GMT

Try rebooting the base.

Re: Base station offline (Model: VMB4000)

jdt3260 — Wed, 22 Mar 2023 15:54:10 GMT

Tried that several times. And also reset to factory several time. I can re-add it to the app. I've even renamed it something different but still off line.

Re: Base station offline (Model: VMB4000)

ShayneS — Thu, 23 Mar 2023 22:20:06 GMT

I see a base station online at the moment, is everything back to normal?

Thanks

Re: Base station offline (Model: VMB4000)

jdt3260 — Thu, 23 Mar 2023 23:03:59 GMT

Yes everythings is good. came home yesterday and rebooted everything again and it came back online. Thanks