topic Re: Arlo Pro 3 Camera Stopped Working in Arlo Pro 3

Arlo Pro 3 Camera Stopped Working

Bodbol — Sun, 12 Mar 2023 01:23:34 GMT

Hello, I have a Arlo pro 3 camera that abruptly stopped working and I’m unable to determine why. When I go to the App, I’m unable to watch Live View, although I see the camera is charging and occasionally get notification for it, I’m not able to see any recorded files.

I have tried to delete it and force add it but it’s almost as if it’s cached and shows up from last view.

Re: Arlo Pro 3 Camera Stopped Working

Bodbol — Sun, 12 Mar 2023 01:24:53 GMT

FYI, I have tried to reset it and force sync it and no difference.

Re: Arlo Pro 3 Camera Stopped Working

StephenB — Sun, 12 Mar 2023 01:49:54 GMT

If you swap it with another camera, does the issue move with the camera? Or does it stay with the location?

Re: Arlo Pro 3 Camera Stopped Working

Bodbol — Sun, 12 Mar 2023 02:07:23 GMT

The issues seems to be with that camera. I have about 6+ other cameras that work fine. I’ve tried completely deleting it and adding it back to include a reset and it’s keeps doing the same.

Re: Arlo Pro 3 Camera Stopped Working

StephenB — Sun, 12 Mar 2023 02:09:02 GMT

@Bodbol wrote:

The issues seems to be with that camera. I have about 6+ other cameras that work fine. I’ve tried completely deleting it and adding it back to include a reset and it’s keeps doing the same.

Swapping it with another camera would let you figure out if it's a problem with signal quality at that location.

Re: Arlo Pro 3 Camera Stopped Working

Bodbol — Sun, 12 Mar 2023 02:14:19 GMT

I actually brought in the camera to the closest place to my wireless access point which is less than a foot from both the access point and the Arlo Base station. The behavior remains the same with this.

Re: Arlo Pro 3 Camera Stopped Working

DannyBearAgain — Sun, 12 Mar 2023 06:17:39 GMT

Can you confirm which method you used to reset the camera?