topic Re: Arlo Pro 3 CAMERA difference US and Europe Version? in Arlo Pro 3

Arlo Pro 3 CAMERA difference US and Europe Version?

buigbern — Wed, 12 Feb 2020 15:14:22 GMT

Is there any difference between Arlo Pro 3 US and Europe CAMERA Version?

Re: Arlo Pro 3 CAMERA difference US and Europe Version?

JamesC — Wed, 12 Feb 2020 21:00:47 GMT

buigbern,

While the hardware for the camera is the same, the kits come packaged with accessories such as the charging cable and power adapter that may be specific to the region in which they are purchased. This ,however, does not prevent the camera from being used in another geography. For example, a Pro 3 camera that was purchased in the US can be synced with a Pro 3 system that was purchased and set up in Europe.

JamesC

Re: Arlo Pro 3 CAMERA difference US and Europe Version?

michaelkenward — Thu, 13 Feb 2020 10:23:46 GMT

Yes, but do the restrictions on where the "bundled" subscription will work?

For example, buy an UItra camera in the USA and you cannot use the one-year cloud access in the UK. (And vice versa?)

Solved: Re: Arlo Ultra - Smart Plan - Arlo Communities

The free 1 year plan is only claimable in the country in which the system was purchased.

Pro 3s come with just three-months, but still worth having.

Re: Arlo Pro 3 CAMERA difference US and Europe Version?

michaelkenward — Thu, 13 Feb 2020 15:10:40 GMT

One more comment, the mains adapter that comes with stuff from the USA usually says 100-120 Volts, or something similar. In reality – I have tried with half a dozen or so adapters – they will happily work on 240 V without going bang.

I have had them running for years on the "wrong" voltage.

Re: Arlo Pro 3 CAMERA difference US and Europe Version?

JamesC — Thu, 13 Feb 2020 17:33:11 GMT

michaelkenward,

Thanks for pointing that out. My original post was intended to suggest that while the hardware should work, the additional contents of the kit may not be appropriate for different locations (accessories, included subscription bundles etc.). When purchasing Arlo products, we encourage you to purchase locally to be sure all of the included contents are designed for use in your country.

JamesC

Re: Arlo Pro 3 CAMERA difference US and Europe Version?

michaelkenward — Thu, 13 Feb 2020 18:25:47 GMT

@JamesC wrote:

michaelkenward,

Thanks for pointing that out. My original post was intended to suggest that while the hardware should work

A fair assumption given the first question, but I thought there was no harm in throwing in answers to other "export" questions that have come up here.

On the basis of equipment sent to me from the USA, your reply is in line with my experience. Imports work just fine.