topic Arlo Pro 3 Device Utilities Disabled Notice in Arlo Pro 3

Arlo Pro 3 Device Utilities Disabled Notice

LarryLion — Wed, 08 Feb 2023 12:27:34 GMT

Does anyone know why I receive notices stating " Camera positioning and Motion Detection disabled due to other activities happening from this camera currently?" What other activities are happening that preclude me from going into device utilities settings? I'm the only one with access and I'm not viewing any live feeds or videos so why am I receiving this notice every time? I've uninstalled and reinstalled the app the same thing occurs. I've rebooted hub and phone....same thing happens. I've run updates...same notice appearing.

Arlo Pro 3's VMB4050Hub, Arlo Secure App on Android.

Re: Arlo Pro 3 Device Utilities Disabled Notice

StephenB — Wed, 08 Feb 2023 12:35:42 GMT

Have you tried removing/reinserting the camera battery (to reboot the camera)?

Re: Arlo Pro 3 Device Utilities Disabled Notice

LarryLion — Wed, 08 Feb 2023 13:01:22 GMT

Thanks for your reply StephenB. I'll try that and report back any changes.

Re: Arlo Pro 3 Device Utilities Disabled Notice

LarryLion — Thu, 09 Feb 2023 02:59:21 GMT

Hello StephenB. Thank you for your suggestion to remove battery and reinsert to reboot the camera which I have now done. When I go into Device Utilities I still receive the same notice that the Motion Detection and Camera Positioning are disabled due to.....

Re: Arlo Pro 3 Device Utilities Disabled Notice

jguerdat — Thu, 09 Feb 2023 14:58:11 GMT

Try removing an affected camera from your account and set it back up as if new.

Re: Arlo Pro 3 Device Utilities Disabled Notice

LarryLion — Fri, 10 Feb 2023 16:03:42 GMT

Thanks jguerdat. I'll try that.