topic Re: Pink picture with my Arlo 3 in Arlo Pro 3

Pink picture with my Arlo 3

safaniya — Mon, 06 Feb 2023 16:47:10 GMT

The Arlo 3 camera I have has developed a think pink line down one side of the picture. Can you help.

Re: Pink picture with my Arlo 3

JamesC — Mon, 06 Feb 2023 17:59:38 GMT

safaniya,

Try removing and reinserting the battery, allow the camera to come back online and test again. Do you still experience the same issue?

JamesC

Re: Pink picture with my Arlo 3

safaniya — Tue, 07 Feb 2023 09:55:07 GMT

I have done as suggested but there is no improvement. I have contacted support and sent them a screen shot of the issue. Thanks for your help.

Re: Pink picture with my Arlo 3

safaniya — Tue, 14 Feb 2023 10:34:43 GMT

I contact Arlo support. At there sugestion I remove the battery and put it back in with no improvement. After sending them a screen shot of the problem they replaced the camera as it was still under warranty. My suggestion is to contact support.