topic Re: How to access direct storage on my Arlo hub? in Arlo Pro 3

How to access direct storage on my Arlo hub?

boosted — Sun, 08 Jan 2023 21:46:09 GMT

I have Pro 3 cameras on a 4540 hub, storage access is "ready". I have direct storage and record locally enabled, restarted everything to reset. I go to my libarary and it shows NOTHING. What gives? How do i access my storage and is it even recording? Im on the same network using my app...

Re: How to access direct storage on my Arlo hub?

jguerdat — Mon, 09 Jan 2023 15:12:46 GMT

When in the library, have you changed the selection at the top from the cloud to your hub? Have you safely ejected the drive to view on a computer for verification?

Re: How to access direct storage on my Arlo hub?

boosted — Tue, 10 Jan 2023 00:13:58 GMT

It does store to the USB drive i found out... why is it not showing in my library using the app? Also, it does not seem to be recording 24/7, how do i continuously record? It is hooked up to a power source and always at 100% battery...

Re: How to access direct storage on my Arlo hub?

StephenB — Tue, 10 Jan 2023 14:12:35 GMT

@boosted wrote:

Also, it does not seem to be recording 24/7, how do i continuously record? It is hooked up to a power source and always at 100% battery...

You need a CVR subscription to get continuous recording.

@boosted wrote:

It does store to the USB drive i found out... why is it not showing in my library using the app?

Do you see "Library" on the main app page? Or do you see "Feed"?

Re: How to access direct storage on my Arlo hub?

boosted — Wed, 11 Jan 2023 00:17:51 GMT

I was unaware i needed a subscription to record 24/7, that is certainly not appreciated.

I see the "Library" and it says "no recordings" while displaying the last week or so on the top of the screen...

Re: How to access direct storage on my Arlo hub?

jguerdat — Wed, 11 Jan 2023 14:06:08 GMT

Have you used the selection normally labeled as "Cloud" at the top of the library to whatever you've named your hub? That's how to view local recordings.

Re: How to access direct storage on my Arlo hub?

boosted — Thu, 12 Jan 2023 00:31:25 GMT

Cloud is non existent on that page, my Hub doesnt offer any place to view recordings ive looked numerous times its all just settings and what not.

Re: How to access direct storage on my Arlo hub?

StephenB — Thu, 12 Jan 2023 03:05:39 GMT

@boosted wrote:

Cloud is non existent on that page, my Hub doesnt offer any place to view recordings ive looked numerous times its all just settings and what not.

When you select "Library" in the app, the top of the library page should say "filter Cloud Select". Touching cloud should bring up a menu at the bottom of the page, where you can choose your smarthub.

You won't see this on a PC browser, only in the app.

Re: How to access direct storage on my Arlo hub?

boosted — Sat, 14 Jan 2023 15:11:43 GMT

I have been using my app every time,

as I do understand that. The cloud is not an option when I pull up the library, though.