topic Re: Black screen in Arlo Pro 3

Black screen

Otto1234 — Sat, 17 Dec 2022 00:56:39 GMT

When i play a video i only get black screen and and sound. i reset everything i erased the app reinstalled it but still black screen?? Its worthless without video regards

Re: Black screen

StephenB — Fri, 16 Dec 2022 12:07:57 GMT

@Otto1234 wrote:

When i play a video i only get black screen and and sound. i reset everything i erased the app reinstalled it but still black screen?? Its worthless without video regards

Have you tried downloading the video, and then playing it? Does that give a different result?

Re: Black screen

DrexelLake — Tue, 27 Dec 2022 14:26:29 GMT

All of my Device screens are black. This has happened before and resolved on it's own, but it happens more often now.

Re: Black screen

Otto1234 — Tue, 27 Dec 2022 17:19:22 GMT

No it's still the same. Only black screen playing a video and now also when i try live streaming.

Re: Black screen

Otto1234 — Tue, 27 Dec 2022 17:28:10 GMT

Yes it's possible to play a downloaded video

Re: Black screen

jguerdat — Wed, 28 Dec 2022 14:44:58 GMT

What phone and OS version? Have you rebooted the phone?