topic Re: Camera connected but not showing video in Arlo Pro 3

Camera connected but not showing video

Arlosmith77 — Sun, 20 Nov 2022 18:08:29 GMT

Pro 3 stopped sending video signal. It is connected to base station but live video will not show up when you select it or try setting up active zone.

Re: Camera connected but not showing video

Dannybear — Sun, 20 Nov 2022 22:07:28 GMT

As a workaround try turning the camera off and then on again from the camera settings to reset the video encoder.

If the camera is externally powered, turning off the Ac power and on again will do the same.

Re: Camera connected but not showing video

StephenB — Mon, 21 Nov 2022 17:15:06 GMT

@Dannybear wrote:

As a workaround try turning the camera off and then on again from the camera settings to reset the video encoder.

If the camera is externally powered, turning off the Ac power and on again will do the same.

@Arlosmith77 : If battery powered, you can also try removing/reinserting the battery.

Re: Camera connected but not showing video

Arlosmith77 — Mon, 28 Nov 2022 15:24:54 GMT

None of those worked. The battery is also draining in the space of just a couple days. It used to last 3 weeks. I got it to link up but the activity zone live feed won’t come up to set that. It then sends random alerts about activity but nothing shows up in the library when the alarm is active.

Re: Camera connected but not showing video

2120 — Tue, 29 Nov 2022 06:45:23 GMT

I am having the same issue. Did you ever get this figured out?

Re: Camera connected but not showing video

JamesC — Wed, 30 Nov 2022 18:11:25 GMT

Arlosmith77,

You might try removing and resyncing the camera. Recharge fully and test again to see if you still experience the same issue.

JamesC

Re: Camera connected but not showing video

Arlosmith77 — Wed, 30 Nov 2022 20:21:16 GMT

I tried all that already. It allows me to add the camera and name it but when it gets to the live feed to identify the activity zone it never connects all the way. It shows as a camera but I can’t get the live feed to come up or do the zones. Very weird.

Re: Camera connected but not showing video

Optimus_Prime_D — Fri, 09 Dec 2022 06:31:27 GMT

I have the Same issue. Camera is "found" by the base hub but no video comes through no matter how many times you remove the battery and rerun the connection wizard. If I let the battery go flat, I get one initial image when it comes back to life, but its just frozen on that screen