topic Re: Arlo Pro 3 camera stuck on connecting in Arlo Pro 3

Arlo Pro 3 camera stuck on connecting

jtcobo — Mon, 21 Nov 2022 05:02:39 GMT

I have 2 Arlo pro 3 cameras. I have restarted and reconnected my cameras and I have 1 camera that my base station finds and adds, but the second it show’s connecting nothing happens.
I have waited until it times out I have tried factory resetting things and Arlo doesn’t provide a number to speak with someone the allow a chat. I have had multiple interactions where the chat person waits forever to answer one thing and basically stalls you out until you get frustrated. Then they reply back with “are you still there? We provide great service and want to make sure you are happy!
well then replace my camera!
if anyone has had this problem or knows the number to speak with someone please let us know.
thanks

Re: Arlo Pro 3 camera stuck on connecting

ShayneS — Tue, 22 Nov 2022 18:53:16 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Arlo Pro 3 camera stuck on connecting

Garlic2022 — Tue, 29 Nov 2022 15:49:02 GMT

Try rebooting your wifi router

If you still have issue

factory reset base and cameras and sync cameras then reboot your wifi router