topic Re: Pro 3 loses connection when connected to solar panel in Arlo Pro 3

Pro 3 loses connection when connected to solar panel

aanda6 — Mon, 10 Oct 2022 00:43:05 GMT

I have 4 x Arlo pro 3 cameras , 1 camera will connect with 4 bars signal and works until I add the solar charger then disconnects after a couple of minutes and will not reconnect unless i remove and re-add it.

Any ideas on a solution?

Re: Pro 3 loses connection when connected to solar panel

aanda6 — Mon, 10 Oct 2022 23:55:36 GMT

Update: I have had the camera disconnected from the Solar panel since yesterday and for the past 14 hours has worked flawlessly. There must be an issue with either the solar panel or the connection. Any help would be greatly appreciated.

Re: Pro 3 loses connection when connected to solar panel

jguerdat — Tue, 11 Oct 2022 11:33:54 GMT

I would use Settings, Support to access official support for a possible RMA for the solar panel.

Re: Pro 3 loses connection when connected to solar panel

aanda6 — Wed, 12 Oct 2022 01:45:05 GMT

Thx, I have done that and was pleasantly surprised that support was fantastic and agreed to replace without any issues.