topic Re: Videos stores on Base Station not available. Please check your connection settings. in Arlo Pro 3

Videos stores on Base Station not available. Please check your connection settings.

rdhar — Wed, 08 Jun 2022 21:26:27 GMT

As of recently cannot access locally recorded videos. Had no problems until the last few weeks or so. Very frustrating. I have enabled local network in settings, reinstalled the app, rebooted router and base station. I believe there is something wrong with the new update. Anyone help would be appreciated.... Had these cameras for less than a year and already running into problems...

Re: Videos stores on Base Station not available. Please check your connection settings.

Shaun_C — Wed, 29 Jun 2022 14:52:37 GMT

I have the same problem. It started only in the last 2 or 3 weeks. I didn’t notice it until I disarmed all devices for a party. When I went back and rearmed them, the error popped up. I checked the SD card and the only recent recordings have been from the Arlo Pro 2. ALL the Ultra cameras stopped recording at once.

I safely removed and reformatted the SD card. Rebooted the base station, and made sure I’m in the same Wi-Fi network as the base station. Nothing worked.

Re: Videos stores on Base Station not available. Please check your connection settings.

Shaun_C — Fri, 01 Jul 2022 16:43:05 GMT

I ended up having to remove the base station and add the cameras back in. The base could not find the existing cameras, so I had to go to each of them and push the synch button. Now I can see the local recordings again.

I’ve seen other posts that mention and on/off option under “Arlo.” I didn’t find that until I reinstalled, but if it happens again, I’ll certainly check that first.

Re: Videos stores on Base Station not available. Please check your connection settings.

MDVolle — Tue, 20 Sep 2022 07:25:56 GMT

same problem here too -

Re: Videos stores on Base Station not available. Please check your connection settings.

briancarp — Mon, 03 Oct 2022 16:53:02 GMT

Same problem here…