topic Re: wrong battery life indication on computer access in Arlo Pro 3

wrong battery life indication on computer access

AllUsedUp — Sun, 11 Sep 2022 12:37:44 GMT

My iphone indicates the proper battery charge status 70% etc, but on my laptop it says 100% or so on them.

Re: wrong battery life indication on computer access

Dannybear — Tue, 13 Sep 2022 05:32:34 GMT

When was the last time it was showing correctly on your laptop?

Re: wrong battery life indication on computer access

AllUsedUp — Tue, 13 Sep 2022 11:39:16 GMT

I would guess a about two weeks ago.

Re: wrong battery life indication on computer access

Dannybear — Tue, 13 Sep 2022 20:53:44 GMT

You may have to wait for arlo to fix it. If you have a subscription plan you can ask them to investigate. In the app go to settings then support, you may need to use the arlo web portal interface to get the phone number.

Re: wrong battery life indication on computer access

AllUsedUp — Tue, 13 Sep 2022 21:11:30 GMT

Thanks. I'll give it a try in a few days.

Re: wrong battery life indication on computer access

JamesC — Tue, 13 Sep 2022 21:12:40 GMT

Try logging into your account, refresh the web browser and then log in again. Do you still experience the same issue?

JamesC

Re: wrong battery life indication on computer access

ralfyguy1 — Wed, 14 Sep 2022 00:23:29 GMT

Yes, we've been there and done all that and got the T-Shirt. Arlo just needs to fix their screwed up backend.

Re: wrong battery life indication on computer access

JamesC — Tue, 25 Oct 2022 15:59:06 GMT

This issue should now be resolved with a web client release that requires no intervention from users to receive. Please let us know if you continue experiencing this behavior.

JamesC