Arlo Pro 3 Camera set to "OFF" keeps turning back "ON"

Inzax — Fri, 05 Aug 2022 11:58:51 GMT

I have SIX cameras. TWO inside and 4 outside. Running the latest firmware.

When friends and family stay at our cabin I go in the settings for the interior cameras and change the "Device On" setting to "OFF." These cameras keep switching back ON after the nighttime schedule runs. (not recording, just turning back on.) When turning OFF these cameras a prompt comes up that any schedule these cameras are a part of will not work since the camera is now OFF. (Good...I don't want them to.)

The schedule activates the exterior cameras ONLY to record movement when it occurs.

Why would a schedule for the exterior cameras ONLY turn ON cameras, not part of the schedule, that have been intentionally turned OFF?

I have tried using the app to turn off cameras. Same result.

I have tried using the desktop browser interface to turn off cameras. Same result.

Turning OFF these cameras and running the schedule used to work as intended, keeping "turned off" cameras OFF.

Thanks for any help.

Re: Arlo Pro 3 Camera set to "OFF" keeps turning back "ON"

JamesC — Mon, 08 Aug 2022 20:43:49 GMT

Inzax,

What behavior are you seeing that indicates they are turning back on? Is the toggle switching from the "off" state, back to "on"?

JamesC

topic Arlo Pro 3 Camera set to "OFF" keeps turning back "ON" in Arlo Pro 3

Arlo Pro 3 Camera set to "OFF" keeps turning back "ON"

Re: Arlo Pro 3 Camera set to "OFF" keeps turning back "ON"