topic Re: Pro 3 constantly detects motion at night while connected to power. in Arlo Pro 3

Pro 3 constantly detects motion at night while connected to power.

Phoney49 — Sat, 11 Jan 2020 23:04:40 GMT

I have had this problem for a few weeks. I keep retrying, but it never works. I have restarted the base, I have switched cameras, I have changed sensitivity from 80 down to 1. It makes no difference. Only 1 thing fixes this problem, unplug it and it works fine.
This is Exactly the same problem I had with the Ultra. A firmware release on 12/19 fixed this issue on the Ultra. The same fix is needed on the Pro 3.

Re: Pro 3 constantly detects motion at night while connected to power.

JamesC — Tue, 14 Jan 2020 00:06:24 GMT

Phoney49,

I will reach out to you in a private message to gather more information on this issue.

JamesC

Re: Pro 3 constantly detects motion at night while connected to power.

sarager17 — Fri, 24 Jan 2020 21:09:32 GMT

Can you please continue your conversation here? It would help us others in the community!

Re: Pro 3 constantly detects motion at night while connected to power.

Phoney49 — Fri, 24 Jan 2020 21:13:45 GMT

I sent them a sample video per their request, on Jan13. I have heard nothing since then.