topic Re: Arlo Pro3 camera siren activates when there is no motion in Arlo Pro 3

Arlo Pro3 camera siren activates when there is no motion

64Scott — Wed, 22 Jan 2020 01:43:57 GMT

VMB4540r2 Arlo Pro3 with 2 cameras. The siren on the camera activates even though no motion has been detected or recorded. Have tried turning the camera off/on again. Have checked all rule settings and everything is correct.

Re: Arlo Pro3 camera siren activates when there is no motion

JamesC — Thu, 23 Jan 2020 18:15:54 GMT

64Scott,

Are you using a custom mode or the default "Armed" mode?

If using a cusom mode, try deleting and recreating the mode and test again to see if you experience the same behavior.

JamesC

Re: Arlo Pro3 camera siren activates when there is no motion

64Scott — Fri, 24 Jan 2020 06:15:04 GMT

Hi James,

No I was not using a custom mode but the default "Armed" mode.

Re: Arlo Pro3 camera siren activates when there is no motion

JamesC — Fri, 24 Jan 2020 17:05:46 GMT

64Scott,

Try rebooting your SmartHub and test again to see if you still experience the same behavior.

JamesC

Re: Arlo Pro3 camera siren activates when there is no motion

64Scott — Mon, 03 Feb 2020 15:10:11 GMT

Hi James,

I found the internet upload speed was quite slow, around 1.5MB/s. I've had this changed to 5MB/s and so far the issue seems to have been resolved. Maybe something was going on with the Hub because of the slow upload speed and it was sending bad commands to the camera, eg. activating the siren even though no motion was detected? I'll keep monitoring and seen if it happens again.