topic Re: Direct Storage Access Doesn't Work on VMB500 with Pro 3 Floodlight camera in Arlo Pro 3

Direct Storage Access Doesn't Work on VMB500 with Pro 3 Floodlight camera

BTG — Mon, 18 Apr 2022 21:29:09 GMT

My included free subscription just ran out and wanted to attempt a go using the Direct Storage Access before I signed up for a monthly subscription plan. I've got a microSD card installed on the VMB5000 SmartHub and I'm receiving notifications that there was motion/activity to my Android device, but when I go to view under Library, there's nothing?

Any help would be appreciated.

Re: Direct Storage Access Doesn't Work on VMB500 with Pro 3 Floodlight camera

StephenB — Mon, 18 Apr 2022 21:35:46 GMT

@BTG wrote:

My included free subscription just ran out and wanted to attempt a go using the Direct Storage Access before I signed up for a monthly subscription plan. I've got a microSD card installed on the VMB5000 SmartHub and I'm receiving notifications that there was motion/activity to my Android device, but when I go to view under Library, there's nothing?

Did you enable direct access in the app?

Also, you need to change from the cloud library to the base station when you look for the stored recordings. You should be able to press "Cloud", and select the base instead.

Re: Direct Storage Access Doesn't Work on VMB500 with Pro 3 Floodlight camera

BTG — Mon, 18 Apr 2022 22:41:35 GMT

Direct Storage Access is Enabled in the app.

Local Storage Status = Ready........Available Storage = 104.81 used of 116GB

I just cycled the SmartHub dropdown from Local to Cloud and than from Cloud back to Local and the videos popped up now!

Looks like it's working now but without thumbnails as described in the article. I'll see if I can live with this but sure did like the cloud storage from desktop where I sit and do most of my work. Much more convenient and bigger screen for my old eyes!

Thank you