topic Arlo Pro 3 Local Recordings Suddenly Stopped? in Arlo Pro 3

Arlo Pro 3 Local Recordings Suddenly Stopped?

agdodge4x4 — Wed, 09 Mar 2022 01:57:56 GMT

I have used this system since I bought it. I bought it specifically so I could log in to my Arlo app and view saved video when motion detect it activated. As of a few days ago, there is nothing being saved, and everything that was saved is gone. There is nothing in the library and nothing is being saved to it. It is a smart hub. I don't know what the problem is. I never had any subscription to my knowledge and I have not ever has any USB storage plugged in. I never needed to. What has happened? Did Arlo change something on the back end and is now forcing me to change my setup? It's frustrating as this is a pretty important thing I need working.

Thanks!

Re: Arlo Pro 3 Local Recordings Suddenly Stopped?

jguerdat — Wed, 09 Mar 2022 14:10:13 GMT

Sounds like the free 3 month trial subscription ran out. If you don't want to pay for a sub, your only choice is to use a USB drive and set up local recording in the hub's settings.

Check out Settings, Subscription for options for a subscription. If you choose not to subscribe, then local recordings will be your solution. It's not the same thing but can be useful.

Re: Arlo Pro 3 Local Recordings Suddenly Stopped?

agdodge4x4 — Wed, 09 Mar 2022 14:34:28 GMT

I don't know. I guess that's a possibility. I never signed up officially for anything because I never had intentions of using a subscription. Also, my other Arlo VMB4000r3 is still recording fine, and has been since I bought it YEARS ago. Why would that be?

Re: Arlo Pro 3 Local Recordings Suddenly Stopped?

agdodge4x4 — Thu, 10 Mar 2022 05:10:22 GMT

The pro 2 cameras have no subscription and no flash drive attached and they work fine. Of course, since I only dropped a crap ton of money on the cameras and won’t pay for subscription, Arlo says I’m not “entitled” to support other than this. I could really use some insight here.

Re: Arlo Pro 3 Local Recordings Suddenly Stopped?

jguerdat — Thu, 10 Mar 2022 14:37:39 GMT

Subscriptions are for the cameras, not the base. Any camera newer than the Pro 2 require a sub for cloud recordings - it's that simple. The Pro 2 and older get the free 7 day plan - that hasn't changed.

Re: Arlo Pro 3 Local Recordings Suddenly Stopped?

agdodge4x4 — Thu, 10 Mar 2022 18:57:11 GMT

So I need to return the Pro 3 and get an older Pro 2 cameras so I can have free continuous library viewable videos forever. Is that what you are saying? Thats a disgusting thing for Arlo to do and a bad workaround but I'll do it if I have to I guess because my pro 2 have been working flawlessly remotely for 3 years. LOL.