https://community.arlo.com/t5/Arlo-Pro-3/Camera-fell-off-the-mount-and-broke/m-p/1854925#M11010 <P>You can subscribe for the purpose of official support and then cancel it.</P> Mon, 07 Mar 2022 14:32:06 GMT jguerdat 2022-03-07T14:32:06Z https://community.arlo.com/t5/Arlo-Pro-3/Camera-fell-off-the-mount-and-broke/m-p/1854860#M11004 <P>I used my camera since a couple of months and this winter one of my camera fell off and broke on the concrete downs the stairs. Right now I tried to reach for support for the warranty but It's been a couple of weeks that I try and I can't have support because I wasn't using the subscription. Like seriously ?? I paid the bundle over a thousand bucks and because I use my own physical memory I can't use my warranty to replace my camera ? I'm really bummed to see that I don't matter as a customer because I won't use subscription.&nbsp;</P> Mon, 07 Mar 2022 00:23:05 GMT https://community.arlo.com/t5/Arlo-Pro-3/Camera-fell-off-the-mount-and-broke/m-p/1854860#M11004 ggren 2022-03-07T00:23:05Z https://community.arlo.com/t5/Arlo-Pro-3/Camera-fell-off-the-mount-and-broke/m-p/1854925#M11010 <P>You can subscribe for the purpose of official support and then cancel it.</P> Mon, 07 Mar 2022 14:32:06 GMT https://community.arlo.com/t5/Arlo-Pro-3/Camera-fell-off-the-mount-and-broke/m-p/1854925#M11010 jguerdat 2022-03-07T14:32:06Z