Arlo pro3 will go hours and days not picking up motion

Laxdad1548 — Fri, 25 Feb 2022 19:16:34 GMT

My Arlo pro 3 is 2 hours from me. It works intermittently and will go hours and days not picking up motion. I’ve done a complete factory reset and turned up all my settings. It’s a safety issue as my dad has dementia. What can I do with this device to get it to work? I’m at the end of my rope with this issue! Any help would be appreciated!!

Re: Arlo pro3

StephenB — Fri, 25 Feb 2022 13:23:26 GMT

@Laxdad1548 wrote:
My Arlo pro 3 is 2 hours from me. It works intermittently and will go hours and days not picking up motion. I’ve done a complete factory reset and turned up all my settings. It’s a safety issue as my dad has dementia.

Are you using this indoors or outdoors? If indoors, you could consider replacing it with the essential inside camera (or adding one). It requires power, but adds pixel-based motion detection to the PIR sensors.

FWIW, it's difficult to troubleshoot lack of recordings when you aren't on site. Are you seeing battery issues or camera off-line indications?

Also, do you have direct access to local storage set up? Using that in addition to cloud recording might be part of the solution.

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Arlo pro3 will go hours and days not picking up motion

Re: Arlo pro3