topic Re: Arlo app only show 2 of 4 menus in Arlo Pro 3

Arlo app only show 2 of 4 menus

Filip02 — Wed, 09 Feb 2022 06:33:18 GMT

I have a Phone that doesn’t show all 4 menus at the bottom, it only show the device and library menus. I need to use the menu mode.

Re: Arlo app only show 2 of 4 menus

StephenB — Wed, 09 Feb 2022 11:18:50 GMT

@Filip02 wrote:
I have a Phone that doesn’t show all 4 menus at the bottom, it only show the device and library menus. I need to use the menu mode.

What phone model?

Are you using a "friend" account?

Re: Arlo app only show 2 of 4 menus

Filip02 — Wed, 09 Feb 2022 12:10:39 GMT

It’s problem with a Samsung z flip 3.
Don’t really know what you mean with friend account but it’s another person who is going to be able to turn off and on my cameras. But now he can’t se the “mode” button thats necessary to turn of the cameras.

Re: Arlo app only show 2 of 4 menus

StephenB — Wed, 09 Feb 2022 12:17:33 GMT

@Filip02 wrote:
Don’t really know what you mean with friend account but it’s another person who is going to be able to turn off and on my cameras. But now he can’t se the “mode” button thats necessary to turn of the cameras.

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my-Arlo-account

It sounds like you shared the cameras using the friend feature w/o granting access rights.