https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752816#M1053 I’ve done all that. I saw a video with the cat moving and no package from amazon. Next video showed package but not a video where the delivery person brought it to the house right under the camera Tue, 14 Jan 2020 22:53:01 GMT Splatty 2020-01-14T22:53:01Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1750866#M941 How do I recover the videos that recorded while my phone was out of range? Tue, 07 Jan 2020 01:52:27 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1750866#M941 Splatty 2020-01-07T01:52:27Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1750956#M944 <P>Check the library?</P> Tue, 07 Jan 2020 14:56:12 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1750956#M944 jguerdat 2020-01-07T14:56:12Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752350#M1025 <P>I did check the library first thing.</P> Mon, 13 Jan 2020 00:14:38 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752350#M1025 Splatty 2020-01-13T00:14:38Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752430#M1033 <P>The recordings have nothing to do whether your phone was "out of range" or even on. The system will record to the cloud. If you're sure a recording should have been made but wasn't, check that the proper mode is selected. Test the system yourself to ensure that motion is detected and recorded.</P> Mon, 13 Jan 2020 14:24:35 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752430#M1033 jguerdat 2020-01-13T14:24:35Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752816#M1053 I’ve done all that. I saw a video with the cat moving and no package from amazon. Next video showed package but not a video where the delivery person brought it to the house right under the camera Tue, 14 Jan 2020 22:53:01 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752816#M1053 Splatty 2020-01-14T22:53:01Z https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752817#M1054 .. Tue, 14 Jan 2020 22:54:25 GMT https://community.arlo.com/t5/Arlo-Pro-3/Video-that-happened-while-phone-was-off/m-p/1752817#M1054 Splatty 2020-01-14T22:54:25Z