topic Pro 3 live stream problem in Arlo Pro 3

Pro 3 live stream problem

gijerhome — Tue, 28 Dec 2021 15:00:05 GMT

My arlo pro 3 live stream function is not working after firmware update.

One of the devices has also been disconnected and I can't reconnect it.

I've tried to reset everything but it doesn't seem to work. Can someone contact me ASAP to solve this.

Re: Pro 3 live stream problem

jguerdat — Tue, 28 Dec 2021 15:10:48 GMT

WHat happens when you live stream? Have you restarted the camera or hub? Have you reinserted the camera battery? You may need to remove and reinstall the camera in your account.

Re: Pro 3 live stream problem

gijerhome — Sun, 02 Jan 2022 07:56:09 GMT

I’ve tried these all. But I don’t dare to remove all the devices as I tried to remove one of them but now I can’t reconnect it!

Re: Pro 3 live stream problem

jguerdat — Sun, 02 Jan 2022 15:03:51 GMT

Since you seem to have multiple issues, I would remove all devices in Settings, My Devices and start fresh. That's a PITA but clears out weird things. If a camera doesn't reconnect it may be faulty so use Settings, Support to start the replacement process.