topic Re: Solar panel and low temperature in Arlo Pro 3

Solar panel and low temperature

Tillgra — Tue, 28 Dec 2021 13:44:30 GMT

I just bought 2 solar panels for my Arlo Pro 3 cameras but they wont charge. The info on the box of the solar panels says operating temperature: -10 to 50 degrees Celsius. Its now 0 degrees Celsius outside and I get an error message that it is to cold to use the solar panels.
So is the info on the box incorrect (about operating temperature) or what is wrong?

Re: Solar panel and low temperature

jguerdat — Tue, 28 Dec 2021 14:45:22 GMT

The panels can work at lower temps but the camera and battery have a limitation of 0C to protect the battery.

Re: Solar panel and low temperature

Tillgra — Tue, 28 Dec 2021 14:54:57 GMT

The only thing the Arlo solar panels could do is charging an Arlo-unit so the information on the box is misleading

Re: Solar panel and low temperature

StephenB — Tue, 28 Dec 2021 15:14:35 GMT

@Tillgra wrote:

So is the info on the box incorrect (about operating temperature) or what is wrong?

There is a discrepancy between what is on the box and what the KB article says:

The Arlo Solar Panel’s operating temperature range is 32° to 122°F (0° to 50°C).

https://kb.arlo.com/000051490/How-do-I-keep-my-Arlo-batteries-charged-in-cold-weather

Re: Solar panel and low temperature

Tillgra — Tue, 28 Dec 2021 15:57:21 GMT

Yes, and I am dissapointed because I trusted Arlo and the info on the box. I live in a cold country but -10 would work and that was the info on the box. Now I realize that the solar panels are useless and have to return them to the store.

Re: Solar panel and low temperature

jguerdat — Tue, 28 Dec 2021 16:20:34 GMT

Are the ambient temps always below 0C? The panels will charge when it gets above that so can still be useful.