topic Re: Granting access no devices found in Arlo Pro 3

Granting access no devices found

rovergirl74 — Wed, 01 Dec 2021 03:13:55 GMT

I have granted access to my husband to access the cameras, he has created the account and accepted the invite. Our main account still shows pending and on his phone it shows no devices found. please help.

Re: Granting access no devices found

StephenB — Wed, 01 Dec 2021 11:35:47 GMT

@rovergirl74 wrote:

I have granted access to my husband to access the cameras, he has created the account and accepted the invite. Our main account still shows pending and on his phone it shows no devices found.

Did he do this in the app?

Generally it works better if you click on the invite link on a PC.

Re: Granting access no devices found

rovergirl74 — Thu, 02 Dec 2021 22:29:59 GMT

Thank you for the help. Yes, I found that when he accepted the access on the PC it worked. On the app, it did not work.