topic VMB4000 Arlo Pro 3 live streaming "The Request Timed Out" only on my laptop in Arlo Pro 3

VMB4000 Arlo Pro 3 live streaming "The Request Timed Out" only on my laptop

9901 — Mon, 29 Nov 2021 17:23:43 GMT

Why do I get the "The Request Timed Out" message when trying to access the Live Camera feature on my laptop? On My smartphone and Desktop computer the Live feature works fine-I don't get this

"RequestTimed Out" message.

Re: VMB4000 Arlo Pro 3

TomMac — Mon, 29 Nov 2021 13:36:38 GMT

What browser and OS on the laptop ??

Re: VMB4000 Arlo Pro 3 live streaming "The Request Timed Out" only on my laptop

Retired_Member — Mon, 03 Jan 2022 21:57:03 GMT

I am having same issue. I have tried four different browsers. Cameras live stream just fine on desktop and Android app. This problem is also happening with Arlo Pro 4 as my son has that system.

Any support would be appreciated.

As a side note, In my testing I did find that I could directly view MP4 files with Microsoft Edge whereas with Firefox and Chrome required downloading.

Re: VMB4000 Arlo Pro 3 live streaming "The Request Timed Out" only on my laptop

JamesC — Tue, 04 Jan 2022 21:00:43 GMT

If the issue is only experienced on the laptop, something within the laptop (or the network the laptop is connected to) is blocking or interfering with the stream. Check for any anti-virus or other software that could be blocking streaming permissions for Arlo.

JamesC