topic Re: 3 Second Look back work on Wireless? in Arlo Pro 2

3 Second Look back work on Wireless?

TashGaia — Mon, 18 Dec 2017 19:45:51 GMT

Hello.

I have some Arlo Pro 1 cameras and am happy with them (except for some nightvision issues I am experiencing related to wet/cold) and was thinking of adding a Pro 2 to the network. I am concerned about the Pro 2 nightvision issues that I am reading about on the forums, but am tentatively still willing to get one. However, one of the main features that I want from the Pro2 is the 3 second look back on motion videos etc... does that work when the camera is on battery power, or does it have to be plugged in for that feature? How exactly does it work? I am imaging it where for example, my camera is triggered by a rabbit running across the yard. Normally the camera cuts in after the rabbit has taken a couple of hops into the frame already. My imagination says that the 3 second buffer would basically grab those first few hops. Is this true?

Re: 3 Second Look back work on Wireless?

TomMac — Mon, 18 Dec 2017 21:47:59 GMT

is the 3 second look back on motion videos etc...does that work when the camera is on battery power, or does it have to be plugged in for that feature?

Yes..... the 3 second look back is ONLY functional when on ac power. ( the camera is always streaming and adds the 3 seconds to the front end of the triggered recording )

When on batteries, the Pro2 is more like a Pro ... so if running on batteries there , IMO, no real advantage of the Pro2

Re: 3 Second Look back work on Wireless?

TashGaia — Mon, 18 Dec 2017 22:01:14 GMT

Thank you.

Re: 3 Second Look back work on Wireless?

Frankarlo — Wed, 06 Jun 2018 04:41:02 GMT

For the look back feature to work, it says “plugged in” meaning
1. Battery in camera and usb power adapter connected.?
2. Battery NOT in camera and usb power adapter connected?

I’m running on option 1 abowe and look back is not working. Do you really need to remove the battery to get it running?

Re: 3 Second Look back work on Wireless?

jguerdat — Wed, 06 Jun 2018 13:02:12 GMT

No. As long as the camera is using AC power the look-back feature should work. Watch a video carefully - you should see it start and then see the motion that activated the recording. It may be subtle. Post a video link if you need us to look.

Re: 3 Second Look back work on Wireless?

Frankarlo — Wed, 06 Jun 2018 17:59:48 GMT

Ok I did more testing under controlled circumstances. 3 sec look back works with the battery in the camera and the USB AC adapter plugged in. I can also confirm it does not matter which cable and USB adatoer you use. In my tests I used a Samsung AC adapter and a micro USB cable from another device.

3 sec look back works:

Running only on AC:

Running on battery and AC:

3 sec look back does not work:

only running on battery:

Re: 3 Second Look back work on Wireless?

jguerdat — Wed, 06 Jun 2018 21:13:34 GMT

The power supply can make a difference depending on the supply as well as the camera model. In general, the cameras are designed around 5v to run the camera and 9v to charge. I suspect your Samsung supply is a 5v/9v one so should work with no issues. I think it's the Pro 2 cameras that will work and charge (slowly) off a 5v supply but the Pro cameras will not, apparently needing a slightly higher 5v output (5.2v-ish). I may have that backwards but that's the general idea.

Re: 3 Second Look back work on Wireless?

Frankarlo — Wed, 06 Jun 2018 21:17:33 GMT

Ok I get it. Yes the Samsung used in my tests is 5/9V max 2A @ 9V.