topic Alarm in Arlo Pro 2

Alarm banner partially blocks view of full screen

Eric182 — Tue, 25 Jun 2019 18:26:56 GMT

Regarding the new live feed under the latest App update: the alarm banner partially blocks of the view.

I understand why it put there, to easily access the alarm, but I don't think it's a good idea.

Alarm Selector strip shows in video screen

Filmhits — Mon, 14 May 2018 12:35:04 GMT

Hello.Suddenly a strip showing Alarm shows in video screen . hiw can it be deleted from visual acreen?

Re: Alarm Selector strip shows in video screen

jguerdat — Mon, 14 May 2018 12:53:03 GMT

What do you mean by "video screen?" The Devices tab where you can live view? If so, the alarm is now able to be selected by a pull-down tab (Android) or gray strip (iOS) near the top of the screen but should normally remain out of view until you click on it.

Re: New live feed view

jguerdat — Mon, 14 May 2018 13:05:50 GMT

Just an FYI - there were people who complained loudly here about the previous location of the alarm which is at least partly why it got rearranged.

Re: New live feed view

Jonjonajamieson — Mon, 14 May 2018 13:13:20 GMT

Two wrongs don’t make a right. As OP says it blocks the view!!!

I needs moving. Or making smaller.

Re: Alarm Selector strip shows in video screen

Filmhits — Mon, 14 May 2018 13:25:55 GMT

Yes The Devices tab where you can live view now shows a strip, it stays viewable even when screen is expanded. Its intrusive , and as a video guy, I feel its un- needed on that screen, unless it can be removed by the users.

Re: New live feed view

Eric182 — Mon, 14 May 2018 16:48:46 GMT

I am well aware of that, but they should not have put it as a giant black bar on the live feed

Re: Alarm Selector strip shows in video screen

jguerdat — Mon, 14 May 2018 18:30:04 GMT

Mine disappears once I click on it for the first time. Have you tried that?

Re: Alarm Selector strip shows in video screen

Filmhits — Mon, 14 May 2018 19:43:18 GMT

Yes, i have clicked on it. It dies not disappear. In fact it takes me to the choice of turning it on, or Cancel.(See picture )

Re: Alarm Selector strip shows in video screen

Filmhits — Mon, 14 May 2018 19:43:48 GMT

Yes, i have clicked on it. It does not disappear. In fact it takes me to the choice of turning it on, or Cancel.(See picture )

How do I eliminate the “Alarm” notifications on my screen view? This just started, no idea how.!

Crav — Tue, 15 May 2018 00:27:24 GMT

Arlo Baby & iOS app update 2.5.0

Ivann — Tue, 15 May 2018 07:37:12 GMT

Really..... Arlo, now when I open my Arlo Baby camera in full screen in the iOS app there is a large button on the top of the page to activate the alarm on my system ( I also have a base station and Arlo Pro cameras). I can see this going well for users. What are these people thinking, oh wait, they aren’t thinking about Arlo baby users.... nothing has changed. Fix this ASAP... I do not need an option to set off my system alarm when viewing my baby camera! That’s one way to get a spouse to help with diaper changes.

Re: How do I eliminate the “Alarm” notifications on my screen view? This just started, no idea how.

jguerdat — Tue, 15 May 2018 13:06:06 GMT

Is this for iOS? I have no problem with Android.

Latest Arlo iPhone app update issue - Alarm button in the way

MSP66 — Tue, 15 May 2018 14:26:48 GMT

The latest app update has the "Alarm" button in the view when viewing live. It's at the top so not too bad when the iPhone is vertical but when you switch to horizontal and full screen, the "Alarm" button does not dissapear and it is right in the view of the live feed. There doesn't seem to be a way to hide it so a good portion of the real estate on the screen is taken up. If it could either be a smaller icon/button or better yet, have it dissapear with the menu when you tap the screen for full screen.

Re: New live feed view

Wirelezz — Tue, 15 May 2018 19:18:23 GMT

Agreed! Put the alarm 'button' back the way it was, or resize/ reposition it because it's blocking the view! Jeeze Arlo, your philosophy regarding these app updates seems to be "Two steps forward one step back"!

Re: How do I eliminate the “Alarm” notifications on my screen view? This just started, no idea how.

Crav — Tue, 15 May 2018 19:46:39 GMT

It is for an iOS device (iPhone 7s)

Re: How do I eliminate the “Alarm” notifications on my screen view? This just started, no idea how.

JPC — Tue, 15 May 2018 19:52:52 GMT

Am seeing this intermittently on my iPhone.. Looks like Arlo's fixing it or playing with it like some kid playing with the remote TV... Dunno' for sure..

Re: Latest Arlo iPhone app update issue - Alarm button in the way

cliffba — Tue, 15 May 2018 23:48:42 GMT

I agree with MSP66. The alarm button in the live view is obtrusive, and needs to disappear when in full screen mode.

Re: Latest Arlo iPhone app update issue - Alarm button in the way

deannelarson — Wed, 16 May 2018 06:48:48 GMT

I agree. There needs to be a way to disable this! Just destroyed the view of my beach camera.

Re: Latest Arlo iPhone app update issue - Alarm button in the way

ny99rat — Wed, 16 May 2018 07:37:18 GMT

I too agree with MSP66, the alarm button needs to be relocated so that the full screen is visable when in the horizontal position.