topic Re: Reverted back to v2.4.12_20632 in Arlo Pro 2

Reverted back to v2.4.12_20632

Dymo33 — Wed, 23 May 2018 18:33:51 GMT

This 2.5.0 software plague has completely screwed up my system since installed. I have an Android and my wife has an Apple, and both are suffering from constant buffering if my recorded videos even show up at all along with other issues. Have reset the system, re-installed the app, re-synced the cameras, power cyled, etc... I found a copy of the last firmware that worked which was v2.4.12_20632, installed it, and everything is fixed!!!! Please get your act together Netgear, as this issue along with the inability to continue event recording with Live View is really making me think about returing everything.

Re: Reverted back to v2.4.12_20632

JamesC — Thu, 24 May 2018 16:14:19 GMT

Dymo33,

New versions of both the Android and iOS apps released yesterday (2.5.1). Please download the latest versions and let us know if you continue experiencing an issue.

JamesC

Re: Reverted back to v2.4.12_20632

Dymo33 — Fri, 25 May 2018 13:46:11 GMT

The 2.5.1 seems to be working fine for both my Android and wife's Apple. The only big issue not resolved yet is the Live View stopping recordings in progress. I need that major flaw to be fixed before deciding to keep my system or return it. Right now that is a deal breaker since this is used to monitor a business storage unit wirelessly.