topic Re: Orange triangle exclamation in app in Arlo Pro 2

Orange triangle exclamation in app

Amstellt — Thu, 12 Apr 2018 05:39:13 GMT

I can’t find out why there’s a orange exclamation triangle in my app on one of my cameras. I have the Arlo Pro 2’s.

Re: Orange triangle exclamation in app

TomMac — Thu, 12 Apr 2018 12:29:18 GMT

Usu it means the zones are non functional due to the camera not being on AC power

Re: Orange triangle exclamation in app

jguerdat — Thu, 12 Apr 2018 12:29:47 GMT

Multiple threads about this here. Have you clicked on the icon? It tells you that you're not on AC power so CVR won't work. We're not sure why that would be there but at least some folks have had luck reinstalling the app and the notification disappears. I suspect it's just luck but it's something to try. You could also try removing the affected camera(s) from Settings, My Devices and resync to see if that helps.

Re: Orange triangle exclamation in app

JamesC — Thu, 12 Apr 2018 16:57:21 GMT

Is anyone still experiencing this behavior? As mentioned above, this icon will display if you have CVR or Activity Zones enabled on your Pro 2 while the camera is not plugged in. The purpose of the icon is to indicate that these features will not work unless your camera is plugged in.

JamesC

Re: Orange triangle exclamation in app

Amstellt — Fri, 13 Apr 2018 01:54:13 GMT

Thanks for your response. I don't have CVR or activity zones on, I do on another Arlo but not this one. Any other way to get rid of the icon? Thank you

Re: Orange triangle exclamation in app

jguerdat — Fri, 13 Apr 2018 01:55:33 GMT

Some folks have had luck reinstalling the app.