topic Re: Arlo Pro 2 - How can I change the administrator account owner? in Arlo Pro 2

Arlo Pro 2 - How can I change the administrator account owner?

tkierk — Tue, 10 Apr 2018 18:14:54 GMT

I'm looking for a way to either have two account owners who can do all functions (like the system adminstrator), or else change the administrator account. I set up the system and it made me the administrator, but my husband cannot do all functions from his account, even though I've granted him all the access I can grant. How can we both have full access rights? Thanks.

Re: Arlo Pro 2 - How can I change the administrator account owner?

TomMac — Tue, 10 Apr 2018 18:46:03 GMT

You can only have ONE primary account holder....

If you SHARE ACCESS and give all the admin rights , there are enough to do 98% of the functions

Re: Arlo Pro 2 - How can I change the administrator account owner?

tkierk — Tue, 10 Apr 2018 21:51:41 GMT

Okay, but that's apparently not sufficient for my husband! So to make him the administrator, do I need to unintelligible the app from our phones, delete all our devices, and start over from scratch?

Re: Arlo Pro 2 - How can I change the administrator account owner?

jguerdat — Wed, 11 Apr 2018 00:01:58 GMT

Yup. The account used to set up the account will always be the master.