Arlo Pro 2 Power Cord

Hunt-Club — Mon, 04 Dec 2017 21:19:17 GMT

I read that there may be a problem with the VMA4700 power cord?

What can I use?

Are there any recommendations?

How can I get notified or where can I get a good cord?

Re: Arlo Pro 2 Power Cord

jguerdat — Tue, 05 Dec 2017 00:02:16 GMT

You have a warranty - use it by opening a case with support here.

You say "power cord" but I suspect you mean the charger, not the cable. Any quality cable will work (cheap ones use small wires and may not work). If you need a charger, a Qualcomm Quick Charge charger will work fine. Something that any recent Samsung phone uses would work.

Re: Arlo Pro 2 Power Cord

Johnny290 — Tue, 05 Dec 2017 00:03:06 GMT

Amazon ,pangda 20 foot for out door use works good

Re: Arlo Pro 2 Power Cord

Snobud — Sun, 08 Apr 2018 23:39:30 GMT

So for anyone else out there who also bought the Arlo Pro 2 camera system thinking that they were going to use the extra added features that require a continuous power source AKA a power cord and maybe not even use the rechargable battery in the cameras then you were disappointed when you opened your package and only found 1-2 power cords or "charging" cords. I reached out to the customer service team today and they verified that

#1. if you use a third party power cord then you void your manufacruting warranty.

#2. They are not selling the "charging" aka power cords by themselves

#3. Yes upper management has been made aware of the consumer compolaints but the cords still aren't for individual purchase.

#4. Yes they advertise the cameras with the added features that are only usable with a continuous power source that they do not provide with your purchase or for additional individual purchase and yes your warranty will be voided upon the use of a third party power source.

#5. I was then told to either purchase a) The additional power charging station+cord b) the extra battery+cord or c) a third party qualcom capable charging cord.

So to recap my 5 camera system came with two indoor power cords and I still need two more indoor power cords and 1 outdoor power cord in order to fully utilize the advanced user options in the Pro 2 cameras. However there is no immediate plan to release any Netgear approved indoor or outdoor cords on their website.

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Arlo Pro 2 Power Cord

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Re: Arlo Pro 2 Power Cord

Re: Arlo Pro 2 Power Cord