topic Re: What does this icon in the app mean? in Arlo Pro 2

What does this icon in the app mean?

SummerDrive — Sun, 08 Apr 2018 16:59:25 GMT

I've search and i don't see any reference to what this icon means? I only see it in the app, I don't see it when I login via a PC abnd browser. Thank you.

Re: What does this icon in the app mean?

jguerdat — Sun, 08 Apr 2018 18:52:58 GMT

Can't see the image until approved but I'll wager it's an orange/amber warning triangle in the lower right. There's already various threads on this. It's a notification that the camera isn't plugged in so CVR won't be available. I can click on it and have it pop up the message on Android.

Re: What does this icon in the app mean?

SummerDrive — Sun, 08 Apr 2018 19:40:14 GMT

Yes, the camera is not plugged in and the icon is what you described. I have another Arlo Pro 2 camera that does not do this. I didn't see it in the manual, sorry for the duplication and not coming across the other threads. Thanks.

Re: What does this icon in the app mean?

Jfow — Mon, 16 Apr 2018 20:22:51 GMT

Having the same issue that other users have reported with an amber/orange warning icon being reported by the system for one of my cameras. One of the users had noted that this was likely a warning that the camera is not plugged in. While that’s good to know for what the warning is, how do I turn it off. I already know it’s not plugged in to a/c power as it’s running on battery. Only one of my five cameras is doing this. Thank you for any assistance.

Re: What does this icon in the app mean?

JamesC — Tue, 17 Apr 2018 15:35:00 GMT

Jfow,

Check your camera settings and delete any Zones created for that camera. This message is displayed when you have activity zones or CVR enabled for the camera and the camera is not plugged in.

JamesC

Re: What does this icon in the app mean?

Jfow — Tue, 17 Apr 2018 19:27:37 GMT

Thanks JamesC.

Re: What does this icon in the app mean?

SummerDrive — Wed, 18 Apr 2018 12:11:32 GMT

I went into the app and to the site and do not see any zones setup. I also do do not have a CVR plan. On the app I see the icon, on the site I do not. Thanks.

Re: What does this icon in the app mean?

jguerdat — Wed, 18 Apr 2018 13:34:20 GMT

Try setting up a zone, save, delete the zone and save. Consider reinstalling the app. Any luck?

Re: What does this icon in the app mean?

SummerDrive — Wed, 18 Apr 2018 14:38:59 GMT

I reinstalled the app and that did it, thank you!