topic Re: Download All Not Working in Arlo Pro 2

Download All Not Working

daniyar8701 — Sun, 18 Mar 2018 18:21:37 GMT

What is wrong with the Download all feature when I look at my Arlo Pro 2 videos? I hit select all, download all and only 1 video downloads. Anyone else having trouble?

I am using Chrome on a desktop computer. It's a real pain download each video 1 by 1.

Re: Download All Not Working

daniyar8701 — Wed, 21 Mar 2018 17:34:15 GMT

No one else having this issue? It's still not working correctly for me.

Any troubleshooting ideas?

Re: Download All Not Working

jguerdat — Wed, 21 Mar 2018 20:23:03 GMT

I can verify this using Chrome on W10. Dunno if that would be true for any other browser.

Re: Download All Not Working

Triplereid — Mon, 02 Apr 2018 17:28:06 GMT

I'm having the same issue. Where did it go? I cant download 24 hours of video in 2 minute increments 1 by 1.

Re: Download All Not Working

daniyar8701 — Mon, 02 Apr 2018 18:52:17 GMT

How do we get the attention of someone from Arlo to address this issue? I have lost 2 days with of videos because I can't use the Download All feature. Downloading 1 by 1 is too time consuming when there is 40+ videos.

Someone please help!

Re: Download All Not Working

JamesC — Mon, 02 Apr 2018 20:23:55 GMT

daniyar8701,

This was a security feature introduced by the latest version of Chrome. To allow downloading more than 1 clip from your library, you will need to make sure that popups are allowed for the Arlo webpage.

Take a look here for steps on how this can be done: Block or allow pop-ups in Chrome

JamesC