topic Re: Arlo Pro 2 amber warning triangle in Arlo Pro 2

Arlo Pro 2 amber warning triangle

Newtonhill — Sat, 31 Mar 2018 10:21:06 GMT

We have 3 cameras in our system and an amber warning triangle that keeps inflating and contracting has appeared in the bottom right corner of one of the cameras. The firmware is up to date but I can't find anything online to let me know what's wrong. Any tips would be greatly appreciated. Thank you.

Re: Arlo Pro 2 amber warning triangle

jguerdat — Sat, 31 Mar 2018 11:58:17 GMT

Have you clicked on it to see what it says? I have one that says AC power isn't connected so CVR is disabled. It's just a notification.

Re: Arlo Pro 2 amber warning triangle

Swpm9073 — Sat, 31 Mar 2018 14:43:14 GMT

I have same issue.

I don't have a cvr plan.

Following.

Re: Arlo Pro 2 amber warning triangle

Virote328 — Sat, 31 Mar 2018 15:38:49 GMT

I’ve got the same problem.. I only have the basic free plan. And one of my cameras is showing a yellow circle with white triangle with an exclamation mark. Tapping it does nothing.

Re: Arlo Pro 2 amber warning triangle

dryoho — Sat, 31 Mar 2018 16:19:20 GMT

Same issue in 1 of 2 cameras. Just started last night after auto install of new iOS Arlo app. I suspect that this is not a coincidence. Looks like a bug vs operational issue. Hopefully fixed soon.

Re: Arlo Pro 2 amber warning triangle

Swpm9073 — Sat, 31 Mar 2018 16:39:11 GMT

Just checked android phone, doesn't show up.
Just on iPad

Re: Arlo Pro 2 amber warning triangle

Sailorg20 — Sat, 31 Mar 2018 17:18:55 GMT

Same issue on 1 of 3 cameras. The issue started yesterday. Amber triangle shows up in Arlo app on ipad, but not iPhone. Clicking on the triangle does nothing. It goes away when I enter live mode, but reappears when not in live mode. Basic subscription. Powered by battery (63%). All operating systems & firmware are up to date. Affected camera is outside (covered porch). Unaffected cameras are inside.

Re: Arlo Pro 2 amber warning triangle

Newtonhill — Sat, 31 Mar 2018 18:51:54 GMT

Thanks for the prompt reply. It looks like it’s only my iPhone that’s affected as there’s no triangle on iPad. Tapping the triangle does nothing as others have posted. It would be great if tapping the warning actually told you what the issue is.

Re: Arlo Pro 2 amber warning triangle

Newtonhill — Sat, 31 Mar 2018 18:52:43 GMT

@jguerdatwrote:
Have you clicked on it to see what it says? I have one that says AC power isn't connected so CVR is disabled. It's just a notification.

Re: Arlo Pro 2 amber warning triangle

Virote328 — Sat, 31 Mar 2018 19:49:00 GMT

Just wanted to add more details.

I have two Arlo pro 2’s but only one of them have the yellow symbol.

I am using an iPhone App running iOS 11.3

The app is version 2.4.8

The camera works. It can do live view and records when motion is detected.

I have the basic plan only.

Tapping the yellow symbol does nothing.

Re: Arlo Pro 2 amber warning triangle

Swpm9073 — Sat, 31 Mar 2018 20:21:36 GMT

Mine is showing up on iPad and tapping it does nothing
1 of 4 camera's free plan.
Does not show up on android phone.

Re: Arlo Pro 2 amber warning triangle

arlopro2user — Sun, 01 Apr 2018 03:25:41 GMT

Exact same thing started today or so with one of my cameras. Four Arlo 2 cameras deployed, only one has the orange Triangle going on. Charged it back up just fine, rebooted the base station... still persists.

Re: Arlo Pro 2 amber warning triangle

noonebutme — Sun, 01 Apr 2018 03:40:22 GMT

Ditto here. Seeing warning symbol on both iPhone and iPad. The yellow warning triangles appeared today for the first time and we don’t know why, or how to clear it. The only thing out of the ordinary was that we turned off both cameras for over 24 hours. We were doing yardwork and forgot to turn them back on until the following day.

Re: Arlo Pro 2 amber warning triangle

DJN12 — Sun, 01 Apr 2018 19:33:42 GMT

Same problem here with one of my two camera's. No notification on the AC poweren one, amber triangle on the battery powered one.

Re: Arlo Pro 2 amber warning triangle

Kuvtutub — Mon, 02 Apr 2018 00:27:46 GMT

same here, showup on one camera, only on my iphone app tho, the website is fine. tap on it n no response. so stupid, hopefully we get an answer soon.

Re: Arlo Pro 2 amber warning triangle

rjbones — Mon, 02 Apr 2018 05:44:48 GMT

When activity zones are created on Arlo Pro 2 but camera is not connected to the AC power source, the orange/yellow warning icon will keep on popping up.

If you are uncomfortable with it, connect the camera to the AC power source . If you prefer to make it wireless, remove the activity zones that were created.

If the warning still shows up after plugging in the camera to AC source or removing the activity zones, try to re-install or clear cache on the Arlo iOS app.

Re: Arlo Pro 2 amber warning triangle

Virote328 — Mon, 02 Apr 2018 07:00:00 GMT

I’m not using activity zones at all. Those require constant power

Re: Arlo Pro 2 amber warning triangle

rjbones — Mon, 02 Apr 2018 07:42:35 GMT

How about clearing the app cache or reinstalling the Arlo app, have you tried it already?

Re: Arlo Pro 2 amber warning triangle

Newtonhill — Mon, 02 Apr 2018 08:13:18 GMT

Thank you. I think that will be the problem. I did create a zone to ignore a road to stop recording when cars passed by and did as the instructions said to connect to ac power to activate. I created a zone, connected to ac power to activate then disconnected to remount camera outside. I didn’t realise it had to be.permanantly connected to ac power for the zone to work. I can’t see anything in the user manual that says the camera would have to be permanently connected. Creating your own zones seems to be a bit of a pointless feature if they don’t work outdoors. The zone was created on my iPhone which has the warning but the other 3 devices using the app don’t have the warning triangle. I presume the zone therefore only works on the device that creates the zone?

Re: Arlo Pro 2 amber warning triangle

Rocky1951 — Mon, 02 Apr 2018 12:40:22 GMT