Geofencing not working after recent Arlo outage

soodvarun — Tue, 27 Mar 2018 18:01:16 GMT

Hi,

Ever since the big outage with Arlo services couple of days ago, Geofencing does not working anymore.

App is unable to change Home and Away mode when I enter/leave geofence. Even after opening the app, mode does not change. I have to go to modes and switch from Geofencing to some other mode and then back to Geofencing for app to recognize I am away or at home.

As per customer support, I have reinstalled the Arlo app but it did not help. I am on Apple iOS 7 plus phone. Customer support is saying that app update has caused lots of devices to break. Its been days and no fix yet.

Anyone else facing the same problem?

Re: Geofencing not working after recent Arlo outage

bossarch — Tue, 27 Mar 2018 19:18:02 GMT

I have been experiencing the same isse. I have to reset the geofence everytime.

topic Geofencing not working after recent Arlo outage in Arlo Pro 2

Geofencing not working after recent Arlo outage

Re: Geofencing not working after recent Arlo outage