topic Re: My feed has disappeared in Arlo Pro 2

My feed has disappeared

bluefoam — Wed, 06 May 2026 19:04:26 GMT

My feed is no longer visible in the app...

Android (current OS & firmware)

Pro 2 (x 4 cameras)

Arlo Q ( x 1 camera)

No subscription (EU based)

7 days free recording

I can see the cameras & live view, but no saved videos. I've also added a USB for local recording but still nothing shows.

Have tried:

Uninstall/reinstall app.

Force stop

Delete cache

Change location setting (only one)

Add/remove feed sources

Restart hub

Please help me get this resolved

Re: My feed has disappeared

ShayneS — Wed, 06 May 2026 19:24:30 GMT

Hi @bluefoam

Did you remove the base station and devices? It's currently registered under a gmail account and online.

Re: My feed has disappeared

bluefoam — Wed, 06 May 2026 20:48:50 GMT

I discovered that I had been using my original account, which I had registered while living in the Middle East. Now I'm back in Europe. I registered a new account this evening with a different email address and set up the system again. However now I'm experiencing a different problem. Calls from my Audio Doorbell are not coming through to my phone. Instead I get a notification saying someone has pressed the doorbell.

Re: My feed has disappeared

ShayneS — Thu, 07 May 2026 20:32:29 GMT

@bluefoam

Thanks for the update. For your doorbell inquiry, do you see the silent mode option within the device settings? if so, do you have that enabled? A simple troubleshooting step, if you haven't tried it all already, would be to remove and reinstall the app.