topic Re: Problem reinstalling Arlo Pro2 Base Station VMB4000 in Arlo Pro 2

Problem reinstalling Arlo Pro2 Base Station VMB4000

NorCalBenny — Sat, 04 Apr 2026 21:40:33 GMT

Problem reinstalling Arlo Pro2 Base Station VMB4000

I could not re-add my Arlo Pro/Pro2 Base Station VMB4000 after accidentally removing it.

I followed the instructions, pressing the Factory Reset button with a paper clip many times with no success.

I found a community note to use a paper clip to press the Factory Reset button and hold for 12 seconds. The Arlo App on my MacBook Air could then discover the Base. I then proceeded to add the cameras.

Finally, Success!

Base Model: VMB4000r3

macOS Tahoe 26.3.1

Re: Problem reinstalling Arlo Pro2 Base Station VMB4000

BrookeN — Mon, 06 Apr 2026 21:34:58 GMT

Thank you for sharing this information with the community. I am glad it is now resolved. Have a great rest of your week.

Re: Problem reinstalling Arlo Pro2 Base Station VMB4000

NorCalBenny — Sun, 12 Apr 2026 15:14:04 GMT

Yes, the solution was to hold for 12 seconds when pressing the Factory Reset button with a paper clip.