topic Re: Arlo VMB 4000 base not connecting in Arlo Pro 2

Arlo VMB 4000 base not connecting

skarthik74 — Sun, 04 Jan 2026 01:48:10 GMT

After removing from the Arlo App, unable to get the base station connected.
Tried factory reset multiple times.
Power Led (1st) stays amber, other 2 are off
the 3rd led briefly comes on for about 5 seconds
and then all 3 flash green for 1 second
And goes back to amber, off, off state and above keeps repeating

Re: Arlo VMB 4000 base not connecting

jguerdat — Sun, 04 Jan 2026 15:32:27 GMT

The Power LED being amber is a problem. Use a voltmeter to measure the voltage from the power supply which should be 12 volts DC. If that's ok, the base is likely faulty.

Re: Arlo VMB 4000 base not connecting

Edinburgh_lad1 — Sun, 04 Jan 2026 18:12:23 GMT

@skarthik74

I'd not bother measuring voltage. Not everyone has a voltmeter anyway.

What you describe has been mentioned on the forum recently. I suggest you look for a recent topic concerning VMB4500 or 4540 with the power led being amber, regardless of resets and power cycles.

This one?

https://community.arlo.com/t5/Arlo/VMB4000-Base-Station-Factory-Reset-can-t-connect-again-Amber/m-p/2468737

Re: Arlo VMB 4000 base not connecting

skarthik74 — Sun, 04 Jan 2026 19:47:06 GMT

Thanks !

the issues mentioned in the link above seem to be same as mine. Looks like no solution to this problem yet. Will track this further in that thread.

Re: Arlo VMB 4000 base not connecting

jguerdat — Mon, 05 Jan 2026 14:12:39 GMT

Not using all troubleshooting measures leads to guessing. A voltmeter can be borrowed or purchased inexpensively.

Until the power LED is green ain't nothing gonna work.