topic VMB4000 Not adding to Homekit in Arlo Pro 2

VMB4000 Not adding to Homekit

MPVT — Wed, 24 Dec 2025 04:37:58 GMT

I've removed my Arlo Pro 2 cameras from HomeKit. Now that I'm trying to add them back I'm stuck at the HomeKit menu from the base station settings where it can't discover devices. Could I please get a token reset to be able to add them back to HomeKit? Note I don't have a HomeKit code since the support for this model came later after purchasing with a firmware update.

Re: VMB4000 Not adding to Homekit

BrookeN — Mon, 29 Dec 2025 19:59:23 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184