topic Re: VMB4500 Camera Views Subject But Doesn't Record in Arlo Pro 2

VMB4500 Camera Views Subject But Doesn't Record

Coro119 — Sun, 24 Aug 2025 16:05:46 GMT

My cameras see the subject but do not record if there is motion. Tried syncing with base, but that hasn't helped. Anyone else?

StephenB — Mon, 25 Aug 2025 00:12:42 GMT

@Coro119 wrote:

My cameras see the subject but do not record if there is motion. Tried syncing with base, but that hasn't helped. Anyone else?

Can you confirm that this is a Pro 2? If it is a different model, please let us know what you have.

Coro119 — Mon, 01 Sep 2025 14:14:46 GMT

Yes, it is a Pro2. I unplugged it overnight. Works fine now. There must have been a software update. Everything displays differently now.

Olivier_b — Mon, 08 Sep 2025 07:24:30 GMT

@StephenB also an issue when plugged with power cable charging, no issue on battery

StephenB — Mon, 08 Sep 2025 12:55:53 GMT

@Olivier_b wrote:

@StephenB also an issue when plugged with power cable charging, no issue on battery

I saw those reports for Pro 5s cameras. But @Coro119 has a Pro 2, so that isn't the problem here.