topic Re: Cameras not recording in Arlo Pro 2

Cameras not recording

AGX — Tue, 02 Sep 2025 01:53:04 GMT

I have Arlo Pro 2 and Pro 3 cameras. Though I don't have any active paid plan, Previously the Pro 2 cameras used to record movements in cloud for a week or so, but now the Pro 2 cameras are not recording anymore. I have also attached a local storage device to the Pro 2 base station, but it is neither recording in Cloud nor in local storage device. However, Pro 3 cameras are working okay and they record normally.

Re: Cameras not recording

DannyBearAgain — Tue, 02 Sep 2025 05:52:04 GMT

Did you get forced updated to using the new arlo app experience with the free 30days subscription?

Re: Cameras not recording

StephenB — Tue, 02 Sep 2025 12:34:09 GMT

@AGX wrote:

I have Arlo Pro 2 and Pro 3 cameras. Though I don't have any active paid plan, Previously the Pro 2 cameras used to record movements in cloud for a week or so, but now the Pro 2 cameras are not recording anymore. I have also attached a local storage device to the Pro 2 base station, but it is neither recording in Cloud nor in local storage device. However, Pro 3 cameras are working okay and they record normally.

How many unsubscribed cameras do you have? The free cloud storage for the Pro 2s is limited to accounts with 5 or fewer unsubscribed cameras.