https://community.arlo.com/t5/Arlo-Pro-2/Subscription-auto-renewed-but-hasn-t-been-in-use/m-p/2455214#M65782 <P>Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.</P> <P>&nbsp;</P> Mon, 07 Jul 2025 18:07:15 GMT BrookeN 2025-07-07T18:07:15Z https://community.arlo.com/t5/Arlo-Pro-2/Subscription-auto-renewed-but-hasn-t-been-in-use/m-p/2455152#M65776 <P>Hi I have now cancelled the subscription but my account was auto-renewed a few days ago for $149.00. I haven't been able to get a hold of anyone via the chatbot but I'd like to see if I can get a refund as I haven't used the cameras in over two years.</P> Mon, 07 Jul 2025 09:40:42 GMT https://community.arlo.com/t5/Arlo-Pro-2/Subscription-auto-renewed-but-hasn-t-been-in-use/m-p/2455152#M65776 dglam 2025-07-07T09:40:42Z https://community.arlo.com/t5/Arlo-Pro-2/Subscription-auto-renewed-but-hasn-t-been-in-use/m-p/2455214#M65782 <P>Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.</P> <P>&nbsp;</P> Mon, 07 Jul 2025 18:07:15 GMT https://community.arlo.com/t5/Arlo-Pro-2/Subscription-auto-renewed-but-hasn-t-been-in-use/m-p/2455214#M65782 BrookeN 2025-07-07T18:07:15Z