https://community.arlo.com/t5/Arlo-Pro-2/VMB-Hub-will-not-connect-to-app/m-p/2453757#M65707 <P>Is a VPN in use? If so, disable it.</P> <P>&nbsp;</P> <P>I had a base a few years ago that looked like all was well but I couldn't add it to the account. Resets didn't help. A second base worked first time so I recycled the first one.</P> Wed, 18 Jun 2025 12:43:07 GMT jguerdat 2025-06-18T12:43:07Z https://community.arlo.com/t5/Arlo-Pro-2/VMB-Hub-will-not-connect-to-app/m-p/2453731#M65706 <P>Hello, I have been trying to get my hub to connect to the application with no luck. Contacted Arlo some time ago and was told to open some gateways, which I did once I contacted AT and T for help on how to do this. Still the Hub will not connect to the application at all the Internet light and the power lights are both solid green. I am very disappointed.</P> Wed, 18 Jun 2025 01:51:25 GMT https://community.arlo.com/t5/Arlo-Pro-2/VMB-Hub-will-not-connect-to-app/m-p/2453731#M65706 saleptx 2025-06-18T01:51:25Z https://community.arlo.com/t5/Arlo-Pro-2/VMB-Hub-will-not-connect-to-app/m-p/2453757#M65707 <P>Is a VPN in use? If so, disable it.</P> <P>&nbsp;</P> <P>I had a base a few years ago that looked like all was well but I couldn't add it to the account. Resets didn't help. A second base worked first time so I recycled the first one.</P> Wed, 18 Jun 2025 12:43:07 GMT https://community.arlo.com/t5/Arlo-Pro-2/VMB-Hub-will-not-connect-to-app/m-p/2453757#M65707 jguerdat 2025-06-18T12:43:07Z