topic Re: Time Zone off for recordings in Arlo Pro 2

Time Zone off for recordings

Franklin5150 — Fri, 30 May 2025 19:58:23 GMT

Good afternoon looking for assistance with they arlo VMB 4000R3 base with both pro and Pro 2 cameras on a free account. Firmware on the base is 1.27.0.0_4732_03495c2

This unit was used in Arizona for several years and then sat in storage for a couple years before it was reactivated in Tennessee. When I change the unit to central time it still shows within the historical videos and the library as the Arizona time zone 2 hours behind. I've reset the base and the cameras with no change. Looking for suggestions on how to get the time change updated. To be clear under my devices the time zone shows central time as it should however it's just in the library that the videos continue to show up two hours behind the actual correct time.

Re: Time Zone off for recordings

ShayneS — Fri, 30 May 2025 20:12:52 GMT

Does your phone have the correct time zone set as well?

Re: Time Zone off for recordings

Franklin5150 — Sat, 31 May 2025 04:43:00 GMT

Cell phone time is set by the cell network which appears to be correct within a min.

Two computers I use with the arlo dashboard both have the correct times displayed.

As mentioned the isssue is with the Arlo library historical videos showing two hours off.