topic Re: Arlo Pro 2 Cannot see Feed on iPad in Arlo Pro 2

Arlo Pro 2 Cannot see Feed on iPad

PGDen — Sat, 17 May 2025 14:06:47 GMT

I have 2 Arlo Pro 2 cameras. One is inside and the other outside and both are hardwired. They are connected to a VMB4000 base station with a USB drive and I do not have a subscription. This has been a great system for a number of years and I really don't have a need to update. When I updated to the latest Arlo rev on my iPad I could no longer see my Feed, though I can still see them on my iPhone. The message I get on my iPad is--Get a plan to view video recordings and more. See a 30-day feed of recorded videos, mode changes, and other events with a plan. How do I get back to being able to see Feeds on my iPad? Thanks in advance for the assist

Re: Arlo Pro 2 Cannot see Feed on iPad

StephenB — Sat, 17 May 2025 17:16:57 GMT

@PGDen wrote:

When I updated to the latest Arlo rev on my iPad I could no longer see my Feed, though I can still see them on my iPhone. The message I get on my iPad is--Get a plan to view video recordings and more. See a 30-day feed of recorded videos, mode changes, and other events with a plan. How do I get back to being able to see Feeds on my iPad? Thanks in advance for the assist

Is the iPad using the same Arlo Account? Or is it set up to use a "Friend" account?

Re: Arlo Pro 2 Cannot see Feed on iPad

PGDen — Sun, 18 May 2025 13:38:17 GMT

Yes, same Arlo account. Additionally, I do get a notice on the iPad when there is an event that triggers the camera, though I can't view it. Hopefully you have a solution. Thanks for the response.

Re: Arlo Pro 2 Cannot see Feed on iPad

StephenB — Sun, 18 May 2025 20:23:49 GMT

@PGDen wrote:

Yes, same Arlo account. Additionally, I do get a notice on the iPad when there is an event that triggers the camera, though I can't view it.

Is the iPad running iOS 15 or later?

Assumng it is, then the first thing I would try is uninstalling the app on the iPad and then reinstalling it.

Re: Arlo Pro 2 Cannot see Feed on iPad

PGDen — Mon, 19 May 2025 14:19:09 GMT

Yes, currently on ios 16.3. I deleted and reinstalled and no change. Any other suggestions would be appreciated.

Thanks,

Re: Arlo Pro 2 Cannot see Feed on iPad

BrookeN — Fri, 23 May 2025 17:27:59 GMT

Can you please send a picture of your feed.

Re: Arlo Pro 2 Cannot see Feed on iPad

PGDen — Sat, 24 May 2025 13:53:44 GMT

Re: Arlo Pro 2 Cannot see Feed on iPad

PGDen — Mon, 26 May 2025 15:45:40 GMT

Re: Arlo Pro 2 Cannot see Feed on iPad

BrookeN — Tue, 27 May 2025 13:33:34 GMT

Can you uninstall and then reinstall the Arlo app from the Ipad and see if the library appears?

Re: Arlo Pro 2 Cannot see Feed on iPad

PGDen — Tue, 27 May 2025 16:06:58 GMT

I uninstalled and reinstalled and no change. Same message in Feed with the rest of the screen grayed out.