Had to deactivate cameras.

NanC2 — Mon, 14 Apr 2025 01:06:58 GMT

Hello, about two weeks ago when i came home and went to turn the cameras off i couldnt . Everything was changed and unfamiliar. It would not let me turn the cameras off in the way ive been doing for the last few years. I saw something about free trial. I had so much going on, funerals, etc. that i could not play around with them to find a way to turn the cameras off so i had to deactivate them. Im guessing everything was changed around because of this free trial that i didnt ask for ? Having my cameras off when i needed them the most has caused me problems. My question is how to activate my cameras again. Do i have to start from the beginning or is there a quick way of doing it? Thank you .

Re: Had to deactivate cameras.

StephenB — Mon, 14 Apr 2025 10:14:13 GMT

@NanC2 wrote:

Im guessing everything was changed around because of this free trial that i didnt ask for ?

No. Arlo started rolling out a new user interface about 2 years ago. They've been doing this very slowly, so it took a while to get to your account.

The new set up has three modes - "Arm Away", "Arm Home", and "Standby" Changing the mode to "Standby" would have disarmed them.

@NanC2 wrote:

My question is how to activate my cameras again.

How exactly did you deactivate them?

topic Re: Had to deactivate cameras. in Arlo Pro 2

Had to deactivate cameras.

Re: Had to deactivate cameras.