topic Corrupted images and green screen in Arlo Pro 2 https://community.arlo.com/t5/Arlo-Pro-2/Corrupted-images-and-green-screen/m-p/2442498#M65128 <P>One of my Pro 2 cameras has recently started showing vertical lines, like a barcode, or a vivid green colour. It’s over most of the image. The sound is not affected.&nbsp;<BR />I'm unable to contact support via chat.&nbsp;</P><P>this is a recent problem. Everything else looks normal. Does anyone have advice?</P> Mon, 03 Mar 2025 08:17:53 GMT Stellabella 2025-03-03T08:17:53Z Corrupted images and green screen https://community.arlo.com/t5/Arlo-Pro-2/Corrupted-images-and-green-screen/m-p/2442498#M65128 <P>One of my Pro 2 cameras has recently started showing vertical lines, like a barcode, or a vivid green colour. It’s over most of the image. The sound is not affected.&nbsp;<BR />I'm unable to contact support via chat.&nbsp;</P><P>this is a recent problem. Everything else looks normal. Does anyone have advice?</P> Mon, 03 Mar 2025 08:17:53 GMT https://community.arlo.com/t5/Arlo-Pro-2/Corrupted-images-and-green-screen/m-p/2442498#M65128 Stellabella 2025-03-03T08:17:53Z Re: Corrupted images and green screen https://community.arlo.com/t5/Arlo-Pro-2/Corrupted-images-and-green-screen/m-p/2442522#M65129 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1026282">@Stellabella</a>&nbsp;wrote:<BR /> <P>One of my Pro 2 cameras has recently started showing vertical lines, like a barcode, or a vivid green colour. It’s over most of the image. The sound is not affected.&nbsp;<BR />I'm unable to contact support via chat.&nbsp;</P> <P>this is a recent problem. Everything else looks normal. Does anyone have advice?</P> <HR /></BLOCKQUOTE> <P>This can be either</P> <UL> <LI>a failure of the camera's compression hardware</LI> <LI>loss on the network connection between the camera and the hub</LI> </UL> <P>Swap the camera with one of the others, and see if the problem stays with the camera or whether it instead stays at that location.</P> Mon, 03 Mar 2025 13:00:09 GMT https://community.arlo.com/t5/Arlo-Pro-2/Corrupted-images-and-green-screen/m-p/2442522#M65129 StephenB 2025-03-03T13:00:09Z