topic Re: Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras? in Arlo Pro 2

Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras?

JJEFENNER — Mon, 16 Dec 2024 05:23:20 GMT

We had a break-in into our Garage last night and all power tools were stolen, there was no video of anything, and three of our cameras point that way. Why do you think that happened?

Re: Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras?

DannyBearAgain — Mon, 16 Dec 2024 05:33:00 GMT

Was the intrusion after midnight before dawn?

Were you using a schedule with the old library app or the new one?

Re: Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras?

jguerdat — Mon, 16 Dec 2024 13:50:37 GMT

Only testing would be able to determine this. It's possible the path the thieves used, the speed of motion, etc. could all contribute to lack of detection. Screenshots of the cameras' views could be useful for help with positioning. Also, consider increasing the motion detection sensitivity in your modes and rules.

Re: Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras?

StephenB — Mon, 16 Dec 2024 14:12:23 GMT

@jguerdat wrote:

Only testing would be able to determine this. It's possible the path the thieves used, the speed of motion, etc. could all contribute to lack of detection. Screenshots of the cameras' views could be useful for help with positioning. Also, consider increasing the motion detection sensitivity in your modes and rules.

FWIW, they could have also used a wifi jammer.

Re: Arlo Pro2 Break in last night and three cameras pointing that way but nothing on cameras?

DannyBearAgain — Mon, 16 Dec 2024 22:11:44 GMT

Arlo could have made your base update it’s firmware and so forcing the disabled mode.