topic Re: ArloPro 2 micro USB charging port in Arlo Pro 2

ArloPro 2 micro USB charging port

Ogjohnpapi — Fri, 06 Dec 2024 18:18:00 GMT

Hi, I've seen that there still isn't a supplier for the easy fix of replacing the USB port for the ArloPro 2 camera which I still don't fully understand since it seems to be a common enough issue for cameras being used outside and the cable being so easily accessible/replacable. I saw a post where another member of the community by the name of iamTurner wired an electrical connector as a work around fix for this issue. I was wondering if anyone else has done it or atleast understand the overall concept of how it would be done. (what wires to what pins).

Re: ArloPro 2 micro USB charging port

StephenB — Fri, 06 Dec 2024 18:53:20 GMT

@Ogjohnpapi wrote:

Hi, I've seen that there still isn't a supplier for the easy fix of replacing the USB port for the ArloPro 2 camera

It's not that easy a fix.

If the camera still works, then I suggest getting an external charging station, and using that to charge the battery.

Arlo's is here:

https://www.arlo.com/en-us/accessories/VMA4400C-100NAS.html

There are several third party ones that are a lot cheaper. I haven't ever used one of those, so I don't know how well they work.

Re: ArloPro 2 micro USB charging port

TomMac — Fri, 06 Dec 2024 19:58:47 GMT

as to above;

not to mention an external charging will be a true 100% charge.

If charged internally in the Pro/Pro2 it will charge to about 80% tho read fully charged.

External charge gets 20% more and the camera will last approx 20% longer.

Re: ArloPro 2 micro USB charging port

Ogjohnpapi — Tue, 17 Dec 2024 23:36:36 GMT

Thanks for the response and advice. I have several camera in hard to access places outside of my home that are connected to arlo solar panels. The outside conditions have rusted the connections between them which have caused them to stop charging. So the external charging isn't really a viable solution.

Re: ArloPro 2 micro USB charging port

cvela90 — Sun, 05 Jan 2025 20:09:14 GMT

I wonder if a recall or some kind of remediation from Arlo should exist for this? I have solar panels and the cameras developed the same corrosion problem.

Re: ArloPro 2 micro USB charging port

BrookeN — Mon, 06 Jan 2025 17:10:15 GMT

@cvela90 are the solar panels Arlo brand or a third party solar panel?

Re: ArloPro 2 micro USB charging port

Ogjohnpapi — Mon, 06 Jan 2025 17:42:45 GMT

They are Arlo brand.

Re: ArloPro 2 micro USB charging port

Ogjohnpapi — Mon, 06 Jan 2025 17:43:24 GMT

I'm glad I'm not the only one who has experienced this issue.

Re: ArloPro 2 micro USB charging port

cvela90 — Mon, 06 Jan 2025 20:11:04 GMT

They are Arlo brand

Re: ArloPro 2 micro USB charging port

Eugenio_V — Thu, 06 Feb 2025 18:57:17 GMT

You're right, I have a similar problem, I have two Arlo Pro 2 and in one of them, I don't know how, the inner charging cable was cut, which forces me to charge the battery externally and use the camera with battery, which does not allow me to establish activity zones, and the worst thing is that because I have it installed in a summer house, when I do not go there for some time the battery runs out and I can't continue monitoring the house, therefore it is clear that the proposed solution of charging the battery externally dos not work in many cases, so Arlo should provide the necessary spare parts to solve these kind of problems, since in cases like this they would be easily solved by having the necessary spare part, for this it is required that Arlo cares about the customer, which does not seem to happen.