topic Feed error in Arlo Pro 2

Feed error

rogersundberg — Tue, 19 Nov 2024 05:39:09 GMT

I get feed error om my Arlo Pro 2 cameras both on iOS app and on the web

I also have an essential spotlight camera connected and this Saturday I cancelled the subscription for that and the camera is still connected. Can this be related? I still would have the free 7 days cloud recording on the Pro 2s right?

Re: Feed error

BrookeN — Wed, 20 Nov 2024 16:51:01 GMT

Try removing the Pro 2 camera from the account and then adding back on.

Re: Feed error

rogersundberg — Wed, 27 Nov 2024 09:31:32 GMT

It worked but still strange that it is needed

Re: Feed error

Edinburgh_lad1 — Wed, 27 Nov 2024 11:44:54 GMT

Exactly @BrookeN, can we please have an explanation of why it's needed? From what I know, this issue has never been properly addressed so as a user of a pro 2, I'd like to know what changes had been made to the system that require re-adding cameras.